Installation IBM Aspera Connect

Only install IBM Aspera Connect after receiving an invitation from your contact at the Dutch Tax and Customs Administration.

Warning!

We advise against downloading and installing IBM Aspera Connect from any other location than the system of the Dutch Tax and Customs Administration. Follow the instructions for downloading when prompted after enabling the plugin or after opening Belastingdienst filetransfer. If you want to install or test without an invitation, select the version to download: Windows (MSI), Windows (EXE), MacOS (One Click), or MacOS (Dmg).

Use the following instructions after receiving an invitation and opening the link. These instructions describe the generic part of the installation. Using different browsers will also change the way notifications are displayed.

  • By default Belastingdienst filetransfer will disable the use of the Plugin, review the instructions on the following page "Enable IBM Aspera Connect Plugin" to enable the plugin and start the installation.
  • After enabling the plugin you will see the following notification.
  • If the system does not detect IBM Aspera Connect, you will see the following.
  • Click [ Download the app ].
  • After downloading click [ Install Connect ].

  • Return to your browserwindow and determine the action below depending on the type of browser you are using.
    • Internet Explorer > Click [ Refresh ], the plugin has already been installed by IBM Aspera Connect as an activeX plugin.
    • Safari/OSx > Click [ Refresh ], the plugin has already been installed by IBM Aspera Connect.
    • Chrome/Firefox/Edge > Click [ Enable Extension ], You will need to install/enable the extension through the specific extension store.
  • Belastingdienst filetransfer will start IBM Aspera Connect through the plugin.
  • You can now send or receive files as explained on the following pages.

For help with installation issues see the information on the following page "Information IBM Aspera Connect".